Refund policy
Refund & Return Policy
We want you to love your purchase from Manor House®. Each of our products is crafted with care, and we stand by their quality. Please read our policy carefully before placing an order.
1. Damaged or Defective Items
- If your order arrives damaged or defective, please notify us within 48 hours of delivery.
- To process your claim, kindly provide:
- Your order number
- Clear photos of the damaged item and packaging
- Email it on ridhima@manorhouse.in for verification
- Once verified, we will offer you a replacement or a full refund (including shipping, if applicable).
2. Returns for Change of Mind
- Since our products are handcrafted and often unique, we do not accept returns or refunds for change of mind, dislike, or minor variations in color, texture, or finish.
- These natural variations are part of the charm and individuality of each piece.
3. Refunds
- Refunds (if approved) will be processed within 3 business days and credited back to your original payment method.
- Please note: Depending on your bank/payment provider, it may take additional time for the refund to reflect in your account.
4. Need Help?
We’re here to make sure your experience is smooth.
📩 Contact us at +91 7827102056 (9AM-7PM) for any questions or assistance.